FAQ - FREQUENT ASKED QUESTIONS

All you need to know to rent a kayak or a SUP in aloKAYAK

Is it necessary to have paddling experience to rent a kayak without a guide?

No. The kayaks that we have in alokayak are self bailing and most of them are very stable so without previous experience you can rent a kayak safely. On the other hand the bay is a very protected place guarded by several Red Cross points so that you can paddle relaxed.

Is it necessary to reserve?

No, it is not necessary, although you can reserve at our port base. At the base of Ondarreta beach we have a large number of kayaks and they rotate a lot so we operate without reservation, unless you are a group of more than 10 people, then it is better to reserve.

Can we leave our belongings in aloKAYAK when we rent a kayak or sup?

Yes, our facilities are simple but we have an area so that customers can leave their belongings. However, 50 meters from aloKAYAK are the public dressing rooms on the beach where there are lockers with key in which anyone who wants can leave their belongins (1.40 €)

What is the minimum age for kayaking?

To go kayaking it is 6 years; as long as you know how to swim. At 6 years old, a child must go in a double kayak accompanied by an adult, to be able to go alone in a single kayak it is better from 8 years old.

What must I bring to go kayaking?

Only the swimsuit is necessary, we will provide you the vest. If it is cold you can bring a thermal t-shirt and / or a jacket. On the other hand if it is very sunny you can bring a shirt or lycra to protect you. If you want to stop on the island you can bring some flip-flops to walk around more comfortably.

Can I pay with card?

Yes. You can pay with card or cash.

Can I land on the island?

Yes. Depending on the tide and the people on the island, we advise you to land in one place or another. But you can always stop and enjoy the beautiful views of Donostia.

Can I have a drink on the island?

Yes. There is a small bar on the island, which offers drinks and something to eat.

How long does it take to get to the island?

The island is very close to aloKayak. In kayak it will take about 15 minutes even if you do not have experience. In SUP depending on your skills and the sea conditions will be a little more time. If you want to go to the island, walk around and paddle back to aloKAYAK, with an hour is usually enough. If you also want to have something in the bar and paddle the bay is better 1 hour and a half.